This UMAMI Map Terms of Use (hereinafter referred to as "these Terms"), stipulates the conditions for the reservation service UMAMI Map (hereinafter referred to as the “Service”) provided by UMP Co., Ltd. (hereinafter referred to as "our company") and the rights and obligations relationship between our company and users of this service (hereinafter referred to as "users"). Users of the Service are required to read the Terms and Conditions in their entirety before using the Service and to agree to the Terms and Conditions. If you do not agree to the Terms of Use, you may not use the Service.
Article 1 (Purpose and Application)
The purpose of these Terms is to define the conditions for providing the Service and the rights and obligations between the Company and the User regarding the use of the Service, and all relationships between the Company and the User regarding the use of the Service which applies to all users.
Apart from these terms and conditions, this service includes cancellation policies, how to use this service, and matters to be noted on this site. In addition, there are provisions that have been separately agreed upon between the Company and the user, and provisions that are distributed by the Company. These shall also substantially form part of these Terms.
When a person who wishes to use this service (hereinafter referred to as "an applicant") registers as a member on this site, that person becomes a user who has agreed to these terms and conditions and the contract for the use of this service in accordance with these Terms shall be established between the user and our Company.
Users shall use this Service in accordance with these Terms, and may not use this Service unless they agree to these Terms.
Article 2 (Definitions)
The definitions of terms in these Terms are as follows, unless otherwise specified.
Terms of use: The Terms of Use for the Reservation service UMAMI Map
Our company: UMP Co., Ltd.
This site: UMAMI map, a website operated by UMP Co., Ltd.
This service: Service provided on this website operated by our company
Registration: When a user registers for an account specified by our company
Listed Restaurants: Restaurants listed on this website you registered an account for
Registrant: Persons other than the listed restaurants who registered an account
User: Listed restaurants and registrants who use this service
Intellectual property rights, etc.: Industrial property rights such as patent rights and trademark rights, intellectual property rights such as copyrights (including rights stipulated in Articles 27 and 28 of the Copyright Act), and other rights.
Confidential information: personal information, customer information, company information, and all other information
Article 3 (Contents of this service)
This service provides the following services related to reservations for restaurants listed on this site and associated concierge services (hereinafter referred to as "UMAMI map") who have registered an account using the method set forth in Article 4.
Reservation Management: The service provides various reservation management functions, such as managing reservations via email and enables advanced notification for registrants with allergies or special requests.
Cancellation Fee Collection: When accepting a reservation, UMAMI map will set a cancellation fee and collect it from the registrant based on the cancellation policy.
Customer Information Management: Users can manage how to accept reservations, send seat availability information, make advance payments, etc.
Other services incidental to and related to the preceding items
The contents of the listed restaurants in this service shall be determined through consultation between the Company and the listed restaurants.
This service also allows those other than the listed restaurants who have registered an account (hereinafter referred to as "registrants") to use the method set forth in Article 5 to make reservations at the listed restaurants or buy and sell products sold by the listed restaurants.
The specific content of this service shall be specified on this site.
Article 4 (Registration of listed restaurants)
Restaurants that wish to be listed on this site (hereinafter referred to as "stores that wish to be listed") are required to register the information specified by the Company in order to begin using this service.
The registration application described in the preceding article, will be made by notifying the Company of your email address, password, name, etc., using the method specified by our Company. Fake applications will not be accepted.
Whether or not a store wishing to be listed can be registered will be decided through a registration review at the Company’s discretion. Registration will be deemed complete when we send a notification of completion of registration, and the restaurant wishing to be listed will then become a listed restaurant.
If there is a change in the registered information, the listed restaurant must change the listed information using the method specified by the Company. The Company will not be held responsible for any disadvantages caused to listed stores as a result of not making changes.
The company holds the right to not approve the registration of a restaurant that wishes to be listed based on the registration review. In addition, registration may be canceled if it is subsequently discovered that the registration is not appropriate.
In the case of the preceding paragraph, our company is not obligated to disclose the reason to the restaurant that wishes to be listed or the restaurant that is listed.
If there are provisions in a separate contract between the Company and the listed store that differ from the provisions of these Terms, that individual contract shall take precedence.
Article 5 (Registration of Registrants)
Those other than restaurants who wish to make reservations, etc. at listed restaurants on this site (hereinafter referred to as "Registration Applicants") are required to register the information specified by the Company in order to begin using this service.
The registration application described in the preceding paragraph shall be made by the person wishing to register notifying their name, telephone number, email address, password, credit card information, etc. using the method specified by the Company on this site. Fake applications will not be accepted.
Whether or not a person who wishes to register can register will be decided through a registration review at our discretion. Registration will be considered complete when we send a notification of completion of registration, and the Registration Applicant will become a registrant.
If there is a change in the registered information, the registrant must change the registrant information using the method specified by the Company. We will not be held responsible for any disadvantages caused to registrants by not making changes.
The Company may not approve the registration of the person wishing to register based on the results of the registration screening or if the following items apply. In addition, if it is later discovered that there was an inappropriate registration, or if any of the following items apply, the Company can cancel the Registrants registration and withdraw the membership.
If there is any falsehood, error, or omission in all or part of the registered information provided to our company.
If the applicant or registrant is a corporation
If the applicant or registrant is a minor
If the applicant for registration or the registrant is an adult ward, person under curatorship, or person under assistance, and the consent, etc. of the guardian, curator, or assistant has not been obtained.
If the same person has registered or attempts to register multiple accounts
Cooperating with or being involved in the maintenance, operation, or management of anti-social forces, etc. (organized crime groups, organized crime group members, right-wing organizations, organized crime groups, corporate racketeers, or similar persons), or through funding or other means, If the Company determines that there is any interaction or involvement with anti-social forces.
If you have received or are currently receiving measures such as non-approval of membership registration, account deletion, withdrawal, etc. related to this service, or if you do not comply with these Terms and the method of use specified by our company, or If there is a possibility of that
In other cases where the Company determines that registration is inappropriate.
Our company is not obligated to disclose the reason to registration applicants or registrants in the case of the preceding paragraph.
Article 6 (Location of rights and obligations)
The rights and obligations relationship established between the Company and the listed restaurants based on these Terms and the Service shall only exist between the Company and the listed restaurants.
The rights and obligations relationship established between our company and registrants based on these Terms and this service shall only exist between our company and registrants.
The relationship of rights and obligations established between the registrant and the listed restaurants shall only exist between the registrant and the listed store, and not between the registrant and the listed restaurants.
Article 7 (How to Provide registration information)
Users are obligated to provide true information when registering their own information regarding the use of this service. If there is an error in the registered information or there is a change, it is the users responsibility to promptly correct or change the registered information.
The Company will not be held responsible for any problems caused to the User or other users whilst using the Service due to the User's failure to correct or change registered information.
If a communication from our company cannot be delivered because the user has neglected to correct or change the registered information, the communication will be deemed to have arrived at the time it should normally have arrived.
If a user is requested by the Company to provide materials proving registration information, the user must promptly respond to the request.
Article 8 (Management of passwords, etc.)
Users are responsible for strictly managing their registered IDs and passwords so as not to leak them to third parties. Furthermore, if the Company confirms that the ID and password entered by the User match, the Company will assume that that User is the account holder that used the Service.
Responsibility for actions performed using an ID and password shall be the responsibility of the registrant who holds the ID, and the Company will not be responsible for any damage caused by insufficient management of the user's ID, password, or other account.
If a user's ID/password is used due to hacking or other actions by a third party, the user shall take responsibility for handling the situation, and the Company will not be held responsible in any way.
If your ID is used without your permission, or if your ID and password are leaked to a third party, please contact us immediately and follow our instructions.
Article 9 (Establishment of reservation)
When a registrant applies for a reservation at a listed restaurant on this site in accordance with the method specified on this site, and in response, a reservation confirmation email is sent from the Company, the listed store will be deemed to have accepted the reservation, which establishes a reservation contract and or sales contract between the registrant and the listed restaurant.
If procedures such as cancellation or other changes are required after the completion of a reservation or sales contract between a registrant and a listed restauarant regarding this service, both parties shall do so through this service.
Registrants can cancel reservations (excluding sales) only within the period specified on the site by the listed restuarant. Any other cancellation-related matters shall be in accordance with the cancellation policy set by the listed restaurants on this site.
If a registrant cancels a reservation, a cancellation fee may be collected in accordance with the procedures established within this service.
Any problems that occur between registrants and listed restaurants shall be resolved directly between the concerned parties. The Company is not responsible for any problems related to anything other than the provision of this service (in-store troubles, compensation for damages, etc.).
Article 10 (Usage fee)
When using this service, registrants shall pay the reservation fee specified on this site and usage fees separately specified for other services to the Company.
The payment method for the fees in the preceding paragraph shall be in accordance with the provisions on this site.
If a user is late in paying the usage fees stipulated in Paragraphs 1 and 2, the user is obligated to immediately pay the usage fees to the Company.
Article 11 (Use of registered information, etc.)
Registration information and any other information collected from users regarding the use of this service will be handled appropriately in accordance with the privacy policy separately established by our company.
Registrants agree in advance that some of their user information (name, e-mail address, telephone number (country of call), date of birth, gender, language used, place of work, area of residence, and other information(Receipt name, allergy information, favorite foods, foods you don’t like, amount eaten, favorite alcohol, etc.) stipulated in Article 3 of the Privacy Policy for the input form specified by the Company) may be disclosed to listed stores.
Article 12 (Service manual, prohibited matters, etc.)
Users must use this service in accordance with these Terms and in compliance with civil law, commercial law, personal information protection law, copyright law, and other laws and regulations.
When using this service, users must not engage in any of the following acts, and must not allow a third party to do so.
Acts that violate these Terms and the regulations posted on this site
Acts that violate or are likely to violate laws and regulations
Act of making a false declaration
Fraud or threatening actions against our company or other users of this service; acts that infringe on intellectual property rights, portrait rights, privacy rights, honor, or other rights or interests, slander, disadvantage, damage, or discomfort others; acts that infringe upon or encourage the infringement of third party rights and insincere acts
Acts that place an excessive burden on the network or system of this service
Acts of illegally accessing or attempting to illegally access our network or systems, and or acts that our company deems to interfere with this service or server
Acts that may interfere with the operation of this service
Usage of our service to provide benefits to anti-social forces and or usage related to anti-social forces
Acts that violate public order and morals
Acts that directly or indirectly cause or facilitate the acts listed in the preceding items.
Resale of the reserved services. The person who made the reservation must be in attendance, or a representative of the person who made the reservation must be present at the restaurant.
Doing or allowing acts other than those performed by the listed restaurant or the user themselves by doing acts such as disclosing the login ID to other companies’ websites, programs, or third parties, including individuals.
Acts that our company deems to interfere with this service or server, such as attempts to log in or access using automatic controls, bots, tools, or programs.
Other acts that the Company deems inappropriate in accordance with the preceding items.
If the Company receives a report from a listed restaurant or a third party that the User violated the prohibited acts set forth in the preceding paragraph, or if the Company determines that the User violated the prohibited acts, in accordance with the provisions of Article 14, the Company reserves the right to suspend/cancel this service to said User, delete the User’s registration, or delete any data of the User on our servers. Our company is not responsible for any damage caused to users due to this.
Even if a user violates the above prohibitions, rights that have already occurred through this service, such as reservations and sales, will remain valid unless the Company denies their validity. In this case, the user cannot claim the invalidity of the relevant rights and laws.
Article 13 (Service Changes, additions, suspension, termination, etc.)
The Company may change, add to, suspend, or suspend all or part of the Service without prior notice to the User if any of the following apply.
When performing periodic or emergency inspection or maintenance work on the computer system of this service
If computers, communication lines, etc. are overloaded due to excessive access, unforeseen factors, or if any other problems such as a system error occurs to this site
When it becomes necessary to maintain and secure user information, etc.
Earthquakes, lightning strikes, fires, hacking, computer virus invasion, wind and flood damage, power outages, natural disasters, unexpected accidents, wars, conflicts, upheavals, epidemics, embargoes, strikes, riots, labor disputes, inability to secure goods transportation facilities, of in the event that the service cannot be operated due to force majeure such as intervention by government authorities
If the provision of services by a telecommunications carrier, etc. is suspended
If the operation of this service is suspended due to laws or other similar measures.
Even in cases that do not fall under the preceding paragraph, the Company may, at its discretion, change, add, suspend, or terminate all or part of the Service by notifying the users in advance via this site or any other method that the Company deems appropriate.
The Company shall not be liable for any damage caused to the User based on the measures taken by the Company pursuant to this article. However, if we permanently terminate all Services and Users have paid fees for the Services, we will refund those fees.
Article 14 (Attribution of Rights)
All intellectual property rights related to this service belong to our company, and permission to use this service based on these Terms does not mean a license to use our intellectual property rights related to this service.
Users present and guarantee to the Company that they have the legal rights to register and otherwise share the Registered Data, and that the Registered Data does not infringe on the rights of third parties.
Users agree not to exercise their moral rights against the Company.
Even if trademarks, logo marks, etc. are displayed on this site, our company does not transfer or license the use of such trademarks, logo marks, etc. to users or other third parties.
The Company assumes no responsibility for any troubles caused by users related to intellectual property rights, etc. of this site and this service.
Article 15 (Compensation for damages)
In the event that our company suffers direct or indirect damage due to a user’s violation of these Terms or other use of this service (includes when the Company receives a claim for damages or other claims from a third party due to said act.), the user must compensate the Company for all damages (including attorney’s fees, etc.).
If a user causes a dispute with a third party regarding this site or this service, the user shall resolve the dispute at their own responsibility and expense, and the Company will not be involved in this in any way and will not be held responsible in any way.
The Company assumes no responsibility for any damage incurred by the User in relation to the use of this Service. However, if this service usage contract partially falls under the consumer contract under the Consumer Contract Act, and if our company is liable for damages based on non-performance or illegal acts regarding the use of this service, our company shall be responsible for compensating only for direct and ordinary damages caused to the user (of the usage fees stipulated in Article 11, damages that have a direct causal relationship with the said default or illegal act). Please note that we will not be responsible for damages arising from special circumstances (including cases where the occurrence of damages was foreseen or could have been foreseen).
The Company is not responsible for any damage caused by natural disasters or other causes not attributable to the Company (reasons set forth in Article 14, Paragraph 1, Item 4).
Any troubles related to skimming or other misappropriation of credit card information by a third party shall be resolved by the user through direct consultation with the credit card company, and the Company shall not be held responsible.
Article 16 (Disclaimer of warranty and liability)
Users shall prepare computers, communication environments, and other media necessary to use this service at their own expense and responsibility. In addition, the Company does not guarantee that this site will function properly on the media prepared by the user, and that any information provided through this service will not be compatible with the user's specific purpose. We do not guarantee that it is accurate, useful, free from security flaws, errors, bugs, viruses, or other defects, or that it does not infringe on the rights of third parties.
Users are responsible for backing up content, and the Company is not obligated to back up content.
The Company does not guarantee that the Service is compatible with all media/devices, and the User may not be able to use the Service due to version upgrades of the OS, etc. of the media/devices used to use the Service. You acknowledge in advance that there is a possibility that malfunctions may occur. The Company does not guarantee that such defects will be resolved in the event that such defects occur.
Article 17 (Withdrawal Procedures)
Registrants may withdraw from membership in accordance with the Company's prescribed method in this site's regulations only if they have terminated the fulfillment of the reservation contract or sales contract that has already been established.
Please note that fees already paid prior to the withdrawal procedure described in the preceding paragraph will not be refunded.
If the user has any debts owed to the Company upon the withdrawal procedure set forth in Paragraph 1, the user must immediately pay such debts.
Please note that if you delete your account by mistake or cancel your membership for any other reason, you will no longer be able to use the information you have accumulated in this service. Our company takes no responsibility regarding this matter.
If you wish to register again after completing the withdrawal procedure, you will need to complete the registration procedure again in accordance with the provisions of Articles 4 to 6. The user agrees in advance that the previous data will not be carried over after the re-registration procedure.
Article 18 (Cancellation of registration)
If the Company determines that a user falls under or is likely to fall under any of the following items, the Company will suspend the use of this service for the user without any prior notice, cancel their registration as a user (delete your account), and cancel the contract for using this service. In addition, if a registrant falls under any of the situations listed below, the listed restaurant may unilaterally cancel the already concluded reservation contract or sales contract. Please note that our company has no obligation to disclose the reason for registration cancellation.
In case of violation of these Terms
If it is discovered that there are circumstances in which the registration should not be approved at the registration application stage, such as false registration details.
In the event that there is a delay or suspension in the payment of usage fees as stipulated in Article 11, Paragraph 2; in the event that there is a delay or suspension in the payment of the cancellation fee to the listed store as stipulated in Article 10, Paragraph 4; or petition for provisional attachment, seizure, auction, commencement of bankruptcy proceedings, commencement of civil rehabilitation proceedings, commencement of corporate reorganization proceedings, commencement of special liquidation, or when there is a petition for commencement of similar proceedings
If the usage fee specified in Article 11, Paragraph 2 or the cancellation fee specified in Article 10, Paragraph 4 cannot be paid with the credit card or bank account specified as the payment method for this service, or if the credit card or bank account is suspended
If you do not respond to a demand for payment of unpaid cancellation fees, etc. within one week notice
If you are suspended from trading at a clearinghouse
If you receive a disposition for delinquent taxes and public dues.
In the event of dissolution (excluding cases due to merger), commencement of liquidation, or transfer of all business to a third party
In the event that a regulatory agency imposes a disposition such as suspension of business or cancellation of business license or business registration.
If you have not used this service for more than 6 months
If there is no response to inquiries or communications from our company for more than 30 days
When the Company determines that it is difficult to maintain the contractual relationship between the Company and the user, such as when a relationship of trust is lost.
If any other reason occurs that makes it difficult to continue this agreement or individual contract pursuant to each of the preceding items.
Items in the preceding paragraph